When it comes to shipping your goods across borders, it is compulsory to choose the best air freight forwarder. Your freight forwarder should be a partner you trust because shipping goods to another country is not a laughing matter. Here’s tips on choosing the right freight forwarder to handle the international shipping of your goods.
Make sure the freight forwarder offers the services you need
Do your research on what your freight forwarder can and cannot do for you. If you need multiple types of shipment, can they do that for you? Can they do more than port to port services? Can they handle the rail portion of your international shipping? Do they offer shipment tracking for their customers? Example is Domestic Air Freight Australia.
If trucking option and shipment tracking aren’t included in their list of services, that says something about the air freight forwarder’s network.
Make sure the freight forwarder have the experience you need
There are various modes of transport, commodities, regulations and origin/destinations. You cannot expect your freight forwarder to handle all of these combinations. Ask them if they can handle your specific type of shipment.
If they do, ask them to bring up an example of a similar shipment that they once handled. Furthermore, years of experience means that your freight forwarder has handled many different situations, making them able to smooth out the shipping process.
Make sure the freight forwarder has network of agents and business partner
In international shipments, this is extremely important. The chance of your air freight forwarder handling your shipment with care and diligence is higher if they are a member of a reputable association. Their destination network can hello should there be any unforseen issues.
But, it would mean nothing if your shipment destination is Africa and their network is in India.
Make sure the freight forwarder have multiple service contracts and cargo insurance
Asking your freight forwarder the details about their International air freight rates is important, but as well as asking them about the availability of multiple service contracts and cargo insurance. Multiple service contract will be useful should there be issues with space availability on the airline or trucking company. Cargo insurance will be definitely useful in case of damage, theft or loss of your shipment.
If they do not offer insurance policies for their international shipment, then why would you even bother considering them as your air freight forwarder?